MUHAMMAD TALHA

Employment

• Manager Training & DevelopmentNOV 2010 - APR 2013

  PTCL - Etisalat (Pakistan Telecommunication Company Limited)

  -Identify learning needs of the organization at various levels while ensuring continuous improvement in the TNA process.
  -Design interventions and training programs serving a broad spectrum of organizational learning needs;
  -Professional Development Programs.
  -E-Learning Programs in collaboration with Serebra Canada & Etisalat UAE. Management Development Programs.
  -Leadership Development Programs.
  -Capacity Building Programs.
  -Sourcing of trainers and consultants for organizational learning & development needs.
  -Develop and execute behavioral development interventions, coaching schemes & mentoring plans for all operational Staff (20,480 Employees) while ensuring compliance with Etisalat UAE corporate objectives, policies of Government of Pakistan and Labor Laws.
  -Ensure execution of training activities countrywide, monitor training operations for policy compliance, evaluation for quality and training impact analysis.
  -Training policy revision for ensuring improvements in quality of training interventions.
  -Carry out Training Impact Analysis for evaluation of projects and management review.
  -Design and launch internal communication campaigns for T&D programs, instigating desire and motivation.
  -Design, develop and deliver trainings & conducting training of the trainers (ToT). The major areas under my domain are as follows;
  -Service Excellence & Customer Services
  -Smart Thinking (Creative Thinking & Analytical Ability) Professional Excellence
  -Emotional Intelligence
  -Telecom Business Management

• Assistant Manager Training & DevelopmentNOV 2008 - NOV 2010

  PTCL - Etisalat (Pakistan Telecommunication Company Limited)

  Liaising with the line managers for the development of training schedules. (Annual, quarterly and special programs)
  -Ensure successful execution of TNA and similar surveys.
  -Initial sourcing of trainers and consultants to meet specific organizational training needs.
  -Coordinate with trainers to ensure accomplishment of pre-identified training objectives.
  -Nomination handling and ensuring need based participation through various organizational inputs.
  -Ensure training feedback and evaluation.
  -Implementation of new performance management system and digital integration.
  -Ensure performance management survey is carried out according to the laid down plan and deadline.

• Specialist Recruitment & HRDEC 2007 - NOV 2008

  PTCL - Etisalat (Pakistan Telecommunication Company Limited)

  
  -Operational support in execution of Volunteer Separation Scheme (One of the biggest change initiatives in Pakistan - Downsizing of employee base from 70,000 to 35,000)
  -Human Resource Gap Analysis.
  -Develop priority charts for focusing recruitment efforts towards effectiveness in results.
  -Preparing replies for litigation against PTCL in different courts of law.
  -Look after the sourcing activities including liaising with Head Hunters and E-Recruitment (Web Portals).
  -Maintain and tweak the Recruitment Policy and guidelines during ad hoc operations.
  -Flag pre-hiring issues with the line managers and counter parts in Telecom Regions.
  -Maintain seamless recruitment operation and ensure nation-wide hiring timelines are met.
  -Monitor headcount and manage reports for internal stakeholders and management review.

Education

• Masters in Business Administration - (MBA)2006 - 2007

  IQRA University

  Specialization in Human Resources

• Bachelors in Business Administration - (BBA)2002 - 2006

  IQRA University

  General Management, Human Resources & Marketing